Payment Methods

At Laurent & Rowe, we aim to provide a checkout experience that is simple, secure, and efficient so you can focus on finding styles you love.

Accepted Payment Methods

We currently accept the following payment options for online purchases:

Visa
Mastercard
American Express
Apple Pay
Google Pay

All transactions are processed in USD (United States Dollars) using secure, encrypted payment systems to protect your personal and financial information.

Security of Payments

Protecting your data is a priority. Our website is secured with SSL encryption, and we work with trusted payment providers to process transactions safely. We do not store your card details on our servers.

Billing & Authorization

Your selected payment method will be charged once your order is completed. In some cases, you may notice a temporary authorization hold before the final charge is confirmed.

Payment Support

If you experience any issues during checkout, please verify that your billing details match those on file with your payment provider.
For further assistance, contact us at heritage@laurentandrowe.com

Fraud Protection

To ensure a secure shopping environment, orders may be reviewed for verification purposes. If any unusual activity is detected, we may contact you to confirm your order before processing.

Business Details

Company Name: DSMM COMMERCE LIMITED
Address: 64 Connaught Road Central, Central, Hong Kong Island Hong Kong SAR
Email: Heritage@laurentandrowe.com
Phone Number: +12519015417

The More You Know

Laurent & Rowe is a clothing house built on heritage, creating timeless garments designed to endure beyond the moment.

Laurent & Rowe is made with intention and refined through time, for those who value purpose, quality, and confidence.

Yes, Laurent & Rowe offers free standard shipping on all orders within the United States, with no minimum purchase required.

Orders typically arrive within 4–7 business days after shipping (Monday–Friday). As soon as your order is on its way, you’ll receive a tracking link to follow your delivery.

Currently, we only ship within the United States. We’re focused on providing the best possible local experience. If we expand our shipping locations, we’ll be sure to let you know.

You can return items within 30 days of delivery as long as they’re unworn, unwashed, and in original condition. Return shipping costs are the customer’s responsibility. To begin a return, just email us at heritage@lautentandrowe.com, and we’ll guide you through the process.

After we receive and approve your return, we’ll process your refund within 10 business days. Depending on your bank or payment provider, it may take a few extra days for the funds to appear in your account.

Yes! If you’d like a different size or style, just let us know in your return email and we’ll help you set up an exchange.

We accept all major payment methods, including Visa, Mastercard, American Express, Apple Pay, and Google Pay. Your payment information is securely encrypted at checkout.

Absolutely. Your privacy and security are very important to us. Laurent & Rowe uses secure, encrypted checkout technology, and we never store your payment details.

First, check your tracking link for the latest delivery status. If it’s been more than 8 business days and your package still hasn’t arrived, email us at heritage@lautentandrowe.com, and we’ll look into it right away.

If your order hasn’t shipped, you might still be able to make changes. Email us right away at heritage@lautentandrowe.com, and we’ll help you with updates or cancellations.

Absolutely! If you have any questions or need assistance, email us at heritage@lautentandrowe.com, and our team will gladly help you.