Shipping policy

At Laurent & Rowe, we aim to make every delivery clear, reliable, and hassle-free. To ensure a smooth shopping experience, all orders are handled with care and shipped at no additional cost.

 

Shipping Costs

We offer free shipping on all orders within the United States of America. The price displayed at checkout is final there are no extra charges or hidden fees.

 

Shipping Locations

At this time, we only deliver within the United States of America. Orders are carefully packaged and shipped to the address provided at checkout.

 

Order Processing Time

Orders are typically processed and prepared for shipment within 1–2 business days. Once your order has been dispatched, you will receive a confirmation email that includes tracking details.

 

Estimated Delivery Times

  • Orders are processed within 1–2 business days
  • Standard shipping: 3–5 business days (Monday through Friday)
  • Delivery estimates do not include weekends or public holidays
  • Total estimated timeframe (processing + shipping): 4–7 business days

 

Tracking Your Order

After your order has been shipped, you will receive an email with a tracking link so you can monitor its progress.

If you have any questions or need assistance, please contact us at heritage@laurentandrowe.com

 

Shipping Delays

While we strive to meet the delivery times listed above, delays can occasionally occur due to circumstances beyond our control, such as carrier disruptions or severe weather. If there are any unexpected delays, we will keep you informed.


Business Details

Legal business name
DSMM COMMERCE LIMITED

Brand name
Laurent & Rowe

Address
64 Connaught Road Central, Central, Hong Kong Island Hong Kong SAR

Email
Heritage@laurentandrowe.com

US-focused support number:
+1 251 901 5417

Our support team is available:
Monday–Friday, 9:00 AM – 5:00 PM (GMT-4)