Shipping policy
At Laurent & Rowe, we aim to make every delivery clear, reliable, and hassle-free. To ensure a smooth shopping experience, all orders are handled with care and shipped at no additional cost.
Shipping Costs
We offer free shipping on all orders within the United States of America. The price displayed at checkout is final there are no extra charges or hidden fees.
Shipping Locations
At this time, we only deliver within the United States of America. Orders are carefully packaged and shipped to the address provided at checkout.
Order Processing Time
Orders are typically processed and prepared for shipment within 1–2 business days. Once your order has been dispatched, you will receive a confirmation email that includes tracking details.
Estimated Delivery Times
- Orders are processed within 1–2 business days
- Standard shipping: 3–5 business days (Monday through Friday)
- Delivery estimates do not include weekends or public holidays
- Total estimated timeframe (processing + shipping): 4–7 business days
Tracking Your Order
After your order has been shipped, you will receive an email with a tracking link so you can monitor its progress.
If you have any questions or need assistance, please contact us at heritage@laurentandrowe.com
Shipping Delays
While we strive to meet the delivery times listed above, delays can occasionally occur due to circumstances beyond our control, such as carrier disruptions or severe weather. If there are any unexpected delays, we will keep you informed.
Business Details
Legal business name
DSMM COMMERCE LIMITED
Brand name
Laurent & Rowe
Address
64 Connaught Road Central, Central, Hong Kong Island Hong Kong SAR
Email
Heritage@laurentandrowe.com
US-focused support number:
+1 251 901 5417
Our support team is available:
Monday–Friday, 9:00 AM – 5:00 PM (GMT-4)