Terms of service

These Terms of Service outline the rules and conditions for using the website https://laurentandrowe.com/ (the “Website”), operated by DSMM COMMERCE LIMITED, along with any products, features, or services made available through the Website.

Business Detail

Legal business name
DSMM COMMERCE LIMITED

Brand name
Laurent & Rowe

Address
64 Connaught Road Central, Central, Hong Kong Island Hong Kong SAR

Email
Heritage@laurentandrowe.com

US-focused support number:
+1 251 901 5417

Our support team is available:
Monday–Friday, 9:00 AM – 5:00 PM (GMT-4)

By accessing or using the Website in any way whether browsing, viewing, or interacting with its content you acknowledge that you have reviewed these Terms of Service, understand them, and agree to comply with them.

You are free to explore the Website without creating an account. However, placing an order requires registration and your explicit agreement to these Terms before completing any purchase.

The Website offers fashion clothing and accessories under the DSMM COMMERCE LIMITED brand. These Terms of Service represent the complete legal agreement governing your use of the Website and any transactions made through it. They replace any prior agreements or discussions unless otherwise confirmed in writing by us.

We strongly encourage you to read these Terms thoroughly. If you do not agree with any portion of them, you should not access or use the Website. Where these Terms are considered an offer, your acceptance is strictly limited to the conditions outlined here.

Our Website is powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

 

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are of legal age in your place of residence, or that you have obtained consent for any minor under your care to use this Website.

You agree not to use our products or Services for any illegal or unauthorized activities. While using the Website, you must comply with all applicable laws, including those related to intellectual property.

You must not introduce any harmful code, including viruses or malware, that could damage or interfere with the Website or its systems.

Failure to follow these Terms may result in immediate suspension or termination of your access.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any individual at any time and for any reason.

You acknowledge that, except for payment information, content you submit may be transferred across networks without encryption and may be modified to meet technical requirements. Payment details are always securely encrypted.

You may not copy, reproduce, distribute, or exploit any part of the Website or Services without our prior written permission.

Section headings are included for convenience only and do not affect interpretation.


SECTION 3 – INFORMATION ACCURACY AND UPDATES

We do not guarantee that the information on this Website is complete, accurate, or up to date. The content is provided for general reference and should not be solely relied upon when making decisions.

Some information may be historical and provided only for background purposes. We may update or modify Website content at any time but are not obligated to do so.

It is your responsibility to stay informed of any changes.


SECTION 4 – SERVICE AND PRICE CHANGES

Product pricing may be updated at any time without prior notice.

We may change, suspend, or discontinue any part of the Service at our discretion without notice.

We are not responsible for any losses or issues arising from such changes.


SECTION 5 – PRODUCTS AND AVAILABILITY

Certain items may be exclusively available online and may have limited stock.

We strive to display product images and colors accurately, but we cannot guarantee that your device will reflect the exact appearance.

We may limit sales by customer, region, or quantity and may discontinue products at any time.

Product descriptions, availability, and pricing are subject to change without notice. Offers are void where restricted by law.

We do not guarantee that products or Services will meet your expectations or that all errors will be corrected.


SECTION 6 – ORDER AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order, particularly those that appear to be placed by resellers or distributors.

If changes or cancellations occur, we may contact you using the information provided at checkout.

You agree to provide accurate and current information for all purchases and to update it as necessary.

For more details, please review our Refund Policy.


SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we neither control nor monitor.

These tools are offered “as is” without any guarantees or endorsements.

Your use of such tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY CONTENT AND LINKS

The Website may include links or access to third-party content, products, or services.

We are not responsible for reviewing or verifying third-party materials and accept no liability for them.

Any interaction with third-party services is at your own discretion and risk.


SECTION 9 – USER SUBMISSIONS

If you submit comments, feedback, or other materials, you grant us the right to use, modify, publish, and distribute them without restriction.

We are not required to keep submissions confidential, provide compensation, or respond.

We reserve the right to remove content that we consider inappropriate or unlawful.

You are responsible for ensuring your submissions do not violate any rights or laws.


SECTION 10 – PERSONAL DATA

Any personal information you provide is handled according to our Privacy Policy. Please review it for full details.


SECTION 11 – ERRORS AND OMISSIONS

Occasionally, the Website may contain errors or incomplete information related to products, pricing, or availability.

We reserve the right to correct these issues and update or cancel orders at any time, even after submission.


SECTION 12 – PROHIBITED ACTIVITIES

You may not use the Website for unlawful purposes, to violate regulations, infringe rights, spread harmful code, collect data without consent, or interfere with security features.

Violating these rules may result in termination of access.


SECTION 13 – DISCLAIMER AND LIABILITY LIMITATION

We do not guarantee uninterrupted, secure, or error-free use of the Service.

All products and Services are provided “as is” and “as available,” without warranties of any kind.

To the maximum extent allowed by law, DSMM COMMERCE LIMITED is not responsible for any damages or losses resulting from your use of the Website or its products.


SECTION 14 – INDEMNIFICATION

You agree to defend and hold harmless DSMM COMMERCE LIMITED, including its affiliates and partners, from any claims arising from your violation of these Terms or applicable laws.


SECTION 15 – SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will still apply.


SECTION 16 – TERMINATION

These Terms remain valid unless terminated by you or us.

We may suspend or terminate your access if you fail to comply with these Terms.

Any obligations incurred before termination will continue afterward.


SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any referenced policies, form the complete agreement between you and DSMM COMMERCE LIMITED and replace any previous agreements.

Any ambiguity will not be interpreted against the drafting party.


SECTION 18 – GOVERNING LAW

These Terms and any related agreements are governed by the laws of Hong Kong.


SECTION 19 – CHANGES TO THESE TERMS

The most recent version of these Terms will always be available on this page.

We may update or modify them at any time. Continued use of the Website means you accept any changes.

 

SECTION 20 – RETURNS AND REFUNDS

Items may be returned within 30 days of delivery, subject to eligibility requirements.

Approved refunds are processed within 10 days and issued to the original payment method. No restocking fees apply.

Shipping costs are non-refundable.


SECTION 21 – CONTACT INFORMATION

For support or questions, please contact:

Legal business name
DSMM COMMERCE LIMITED

Brand name
Laurent & Rowe

Address
64 Connaught Road Central, Central, Hong Kong Island Hong Kong SAR

Email
Heritage@laurentandrowe.com

US-focused support number:
+1 251 901 5417

Our support team is available:
Monday–Friday, 9:00 AM – 5:00 PM (GMT-4)